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Thank you for attending the IPI World Congress 2021 in Vienna, organized by the International Press Institute (IPI). IPI is a Vienna-based global network of editors, media executives and leading journalists. We are dedicated to furthering and safeguarding press freedom, protecting freedom of opinion and expression, promoting the free flow of news and information, and improving the practices of journalism.
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Thursday, September 16 • 10:00 - 12:00
Masterclass: Combatting online harassment

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NOTE: Due to space limitations and specific room setup for this session, we had to limit the number of participants. Pre-registration for this session is required. To check availability, please contact the moderator at jluque@ipi.media.
This session will be held in person only (not available online)!

Online harassment is eating away at journalism, and especially damaging the reputation of women journalists. This special masterclass will power you to develop best practices with tools that work, both in your journalism and in your company. The masterclass with experts will cover 3 areas of discussion:

Putting systems in place - An overview from prevention to recovery
  • Establishing structures and systems both at the state level and within newsrooms; creating a culture of safety that encourages journalists to report online abuse to authorities, platforms and their own editors; avoiding stigmatization and victimization; and providing support to targets are all essential to preventing the emotional and professional toll on journalists as well as self-censorship.
Audience moderation - Nurturing a community
  • News organizations operating online have been developing sophisticated strategies and mechanisms to ensure a constant exchange with their audiences. This principle is particularly true in the context of preventing and countering attacks on journalists, which can and do occur through the comment sections of news organizations’ websites, in addition to harassment that takes place on social media platforms.
Investigating online harassment | Case study: The murder of Daphne Caruana Galizia
  • One of the measures to counter smear campaigns is applying your journalistic skills to investigate coordinated attempts to discredit your work and create an atmosphere where trolls feel entitled to intimidate you. We will present the investigation that The Shift carried out in Malta into the assassination of investigative journalist Daphne Caruana Galizia, looking at how secret Facebook groups worked to dehumanise and isolate her. The research became an important evidence into the landmark Public Inquiry into Daphne’s murder finding that “the State has to shoulder responsibility for the assassination […]”

Organized with the Office of the OSCE Representative on Freedom of the Media.

avatar for Javier Luque

Javier Luque

Head of Digital Communications, International Press Institute (IPI)
Javier Luque is the Head of Digital Communications for the International Press Institute, where he coordinates advocacy and communication on IPI’s digital platforms. He has worked on online hate against journalists and media organisations since 2014. His research on this topic has... Read More →

avatar for Caroline Muscat

Caroline Muscat

Managing editor, The Shift News, Malta
Caroline Muscat is the founder and Managing Editor of The Shift, an online investigative news portal. She was the former News Editor of The Times of Malta and The Sunday Times of Malta. Her main area of focus is corruption. She contributed to and co-edited the book, ‘Invicta: The... Read More →
avatar for Christian Burger

Christian Burger

Head of Community Management, Der Standard
Christian Burger is Head of Community at Austria's DER STANDARD, leading the largest German-speaking community hosted by a media company. In 2021 he published the book "Sch(m)utz im Netz. Warum wir digitale Masken brauchen" ("Online harassment and protection. Why we need digital masks... Read More →
avatar for Kristin Olson

Kristin Olson

Principal Adviser, OSCE, Office of the Representative on Freedom of the Media
Kristin Olson has been internationally engaged in media freedom and freedom of expression the last decades via different organizations. Since June 2019, she is the Principal Adviser to the OSCE Representative on Freedom of the Media.Prior to this, in her position as Senior Specialist... Read More →
avatar for Peter ter Velde

Peter ter Velde

Project Manager, PersVeilig
As a televison reporter Peter ter Velde reported from many war zones and crisis areas such as Iraq, Israel, Palestine, Lebanon, Egypt, Haiti and Indonesia.From 1996 to 2001, Peter was an Israel based correspondent for the Dutch national broadcaster NOS.From 2006 to 2010 he was a special... Read More →

Thursday September 16, 2021 10:00 - 12:00 CEST
IPI Spiegelgasse 2/29, 1010 Vienna